(Migrated) ['Rafed Ramzi'] Failed to ping to domain not IP

Community support
#1

(This message has been automatically imported from the retired mailing list)

Dear Zato,

i have a problem when trying to make outgoing connection,
it works only for IP address

i mean

when i try to ping to
http://101.50.1.32

the response is

2015-02-01T10:57:32.934425 HEAD http://101.50.1.32/index
Code: 404
Response time: 0:00:00.003098

but when i try to ping to
http://protodinas.asia

it returns some html like

i want to ask what could possibly done that? and any suggestion to fix this
issue

Thank You,

Regards,

Rafed Ramzi

#2

On 01/02/15 05:00, Rafed Ramzi wrote:

but when i try to ping to
http://protodinas.asia

it returns some html like

https://www.dropbox.com/s/gr90jgg0poazk9z/Screenshot%202015-02-01%2010.58.23.png?dl=0

i want to ask what could possibly done that? and any suggestion to fix
this issue

Hi there,

can you please post the contents of both server.log files at the time
you issue the ping?

thanks,